Terms of service

Welcome to Scripted Scents! By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

General Information

  • Company Name: Scripted Scents
  • Contact: mysteriosacandles@gmail.com

This website is operated by Scripted Scents. Throughout the site, the terms “we,” “us,” and “our” refer to Scripted Scents. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including additional terms, conditions, and policies referenced herein.

Use of Website

  • You must be at least 18 years old or have parental/guardian consent to use this website.
  • Any misuse of the website, including unauthorized access or prohibited activities, is not permitted.

Product Information

  • All products are handcrafted in small batches. Variations in color, scent strength, or appearance may occur due to the artisanal nature of our products.
  • Product descriptions and images are as accurate as possible. However, we cannot guarantee complete accuracy, especially as monitor settings may affect visual representation.

Orders and Payments

  • We reserve the right to refuse service or cancel orders at any time for any reason, including suspected fraud or violation of these Terms of Service.
  • All prices are listed in [currency] and are subject to change without notice.
  • Payment must be completed at checkout. Accepted payment methods include credit/debit cards and [other payment methods, e.g., PayPal].

Shipping and Delivery

  • Processing times:
    • Ready-to-Ship Orders: 1–3 business days.
    • Custom Orders: 3–5 business days.
    • Wholesale Orders: 3–7 business days.
  • Shipping times vary depending on your location and selected shipping method.

For more details, please refer to our Shipping Policy.

Returns, Refunds, and Exchanges

  • Due to the nature of our products, we do not accept returns or exchanges unless the product arrives damaged or defective.
  • If you receive a damaged or defective item, please contact us within 10 days of delivery with photos of the damage to request a replacement or refund.

For full details, visit our Refund Policy.

Intellectual Property

  • All content on this site, including text, graphics, logos, images, and product names, is the property of Scripted Scents and is protected by intellectual property laws.
  • Unauthorized reproduction, distribution, or use of any content from this site is strictly prohibited.

Limitation of Liability

  • Scripted Scents is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Use of our products is at your own risk. Always follow the safety instructions provided with each product.

Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time without prior notice. Updates will be effective upon posting to this page.

Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: mysteriosacandles@gmail.com