Shipping policy
We want your experience with Scripted Scents to be as smooth and stress-free as possible! Here's everything you need to know about our shipping process:
Processing Times
- Ready-to-Ship Orders: Orders are carefully prepared within 1–3 business days.
- Custom and Pre-Orders: Because these are crafted just for you, they take a little longer — expect a processing time of 3–5 business days.
- Wholesale Orders: Bulk orders require extra preparation. Processing times range from 3–7 business days.
Shipping Times
- Once your order is processed, shipping times will depend on your location and the selected shipping method. You’ll receive a confirmation email with tracking information as soon as your order ships!
Additional Information
- Shipping Costs: Calculated at checkout based on your location and selected method.
- Delays: While we work hard to meet our stated timelines, occasional delays (such as holidays or high-demand periods) may occur. We’ll communicate promptly in such cases.
- Customs and Duties (International Orders): Any applicable fees are the responsibility of the buyer.
We appreciate your patience and understanding as we handcraft your candles with care. If you have any questions or concerns about your order, feel free to reach out to us!